Before you connect

Please make sure the SKUs on Palmetrics exactly match the SKUs on Shopify, otherwise Palmetrics will consider them different products.

What happens after you connect

At the moment, these features are available:

• Sync stock levels with other connected integrations as sales happen to avoid overselling (Please contact us to enable this)
• Products created on Shopify are pulled into and visible on Palmetrics.
  • If a product with the same SKU already exists on Palmetrics, it will be updated with the Shopify data instead of creating a new product.
• Updating Shopify prices on Palmetrics will push to Shopify
• Orders created on Shopify will be pulled into and visible on Palmetrics

Shopify FAQ

Can I connect multiple Shopify stores to one Palmetrics company?

Yes. When you connect more than one Shopify store to one Palmetrics company, Palmetrics will pull all products and orders from each of the stores. The important caveat is that if a product exists on more than one of the stores, it will not be duplicated. Palmetrics will consider this as a single product with the same data on all the stores. Therefore, if you change the price (or any other attribute) for the product on Palmetrics, Palmetrics will push this price change to all the Shopify stores.

Can I disconnect the store?

Yes. Select the store on the settings page and click “Disconnect”. This will completely remove the store. All sales from the store will be deleted. Products that only exist on this specific store will be deleted. Products that also exist on other stores (regardless of platform) will not be deleted, and only the data specific to this store will be wiped from the product.

Can I sync stock levels between my integrations?

Yes, please contact us to configure this for your account.